About this notice
This notice describes personal-information handling for toyota-tools.com, the ToyotaLifts promotional storefront. It addresses interactions with this site, its enquiry channels, and its shopping features. For questions or requests about information associated with this storefront, contact [email protected]. Manufacturer platforms, external websites, and separate services can have their own privacy notices.
Information you choose to provide
When you make an enquiry or use shopping and account features, the site can receive details you submit, such as your name, business name, email address, delivery or billing details, product requirements, account information, order information, and messages. The information needed depends on the interaction. Avoid adding personal information unrelated to the request or another person’s details without an appropriate reason.
Order and communication records
Information submitted with an enquiry or purchase can be associated with the relevant product, quotation, transaction, delivery, or service request. Correspondence may include attachments that you provide, such as photographs of equipment or packaging. Use an order reference to help locate an existing transaction rather than repeatedly sending sensitive information. Do not email passwords or complete payment-card details.
Technical and browsing information
The site’s first-party activity tools collect page and session information, including pages viewed, page titles, referral sources, campaign parameters, time spent, search activity, and shopping events. The code processes browser or device information and can receive approximate location information from hosting headers when available. Server requests can also generate logs containing IP addresses and request details. Identifiers and activity records can be personal information even when a name is absent.
Cookies and session identifiers
Shopping-cart functionality uses the store_cart_id cookie to associate a visitor with a cart. First-party analytics uses _sess_id to associate activity with a session. Both are configured with a maximum cookie age of 30 days, subject to renewal, deletion, and browser behavior. Account access may involve additional authentication cookies. Cookie duration is not the same as the retention period of information stored in a database.
Managing browser storage
You can use browser settings to inspect, block, or delete cookies and other website storage. Blocking cookies can affect cart continuity, account access, and other site functions. Where consent is required for particular tracking, the relevant technology and consent mechanism must operate in accordance with applicable requirements. Browser preferences and any site-level choices should be considered together.
How information is used
Information supports responses to enquiries, equipment selection discussions, account and cart functionality, order administration, delivery coordination, and the handling of problems or returns. Technical information supports website operation, security, troubleshooting, misuse detection, and analysis of how visitors use the store. Records can also be needed for applicable accounting, transaction, dispute, or legal obligations.
Service providers and other recipients
Operating an online store can involve hosting, communications, payment, logistics, and technical-support providers. The information needed for a particular service depends on the order and the provider’s role. Access should relate to the service or another applicable legal basis. Separate providers can publish their own notices explaining their independent handling of information. Information is not assumed to be distributed to an entire dealer network merely because the site presents Toyota equipment.
Marketing and analytics choices
Promotional communications and advertising technologies require their own applicable permissions and disclosures. Do not assume that submitting a general enquiry automatically subscribes you to marketing. If you receive an optional promotional communication, use the stated preference mechanism or contact [email protected]. First-party site-usage analysis is present; additional integrations and advertising-related processing need to be identified in the final operational notice.
Retention and account records
Retention depends on the type of record and its purpose, including an active enquiry, order support, transaction obligations, security, disputes, and backups. A deletion request can be subject to records that must be retained under applicable law or for a permitted purpose. Closing an account or deleting a browser cookie does not by itself establish that every related business record has been erased.
Security and information you send
Use appropriate care with account credentials and the information included in messages. No online transmission or storage method can be guaranteed completely secure. If you believe an account or communication has been misused, contact [email protected] with the relevant reference and a description of the concern, without sending the affected password.
International processing and external services
A website, communications service, or order may involve processing in more than one location. Applicable transfer requirements depend on the operator, providers, countries, and information involved. Links to external sites are provided for their own purposes; review the relevant privacy notice before providing information through an external service.
Requests concerning your information
Depending on the law that applies, you may be entitled to request access, correction, deletion, a copy of information, restrictions on processing, or an objection to certain uses. Rights and exceptions vary. Contact [email protected], explain the request, and identify the relevant account, order, or interaction. Proportionate verification may be needed before information is disclosed or changed. You may also have a right to complain to an appropriate regulator.
Children, changes, and contact
The storefront presents industrial equipment and is not designed as a service for children. If you believe information about a child has been provided inappropriately, contact us. Revisions to this notice should identify the current effective date and any material changes requiring additional notice. Questions about this notice should be directed to [email protected].